To achieve the return on the investment in hardware, software and business solutions, it is essential to be covered by the appropriate ongoing support services.
As many systems are critical to the successful operation of the business, it is important that there is in place cover for day to day queries, breakdown, new user training, update installation etc.
At CTS we provides a wide range of IT services that can be tailored to meet each client’s specific need including:- Telephone helpdesk
- Maintenance contracts
- Software maintenance agreements
- IT support outsourcing
- Routine on-site support visits
- Back-up equipment & systems
- System upgrade implementations
- Software licensing management
- System hardware & software asset audits
- Anti-virus & security audits
- Backup verification audits
Besides planning support we provide other support services covering:
- Hardware installation & configuration
- Software installation & configuration
- Structured cabling systems
- Hardware repairs
- Telephone system maintenance
- Stock and bespoke continuous forms
Service Management
There is no denying the change, challenges and opportunities affecting the service industry today. In a world where technology is becoming more powerful and customers more demanding, nothing in this fast moving field stays the same for long. To meet the challenges ahead, service managers need to take control of their business to deliver a fully professional solution - connecting service staff to customers using the latest technology both Software and Hardware.
As a dedicated all in one IT provider we deliver leading technologies that will help equip businesses to profit from the new service environment.
Why do Clients Choose Cluster Technology Solutions ?
- Advance Technology
- Specialist Skills
- Qualified Professionals
- Responsive Service
- Long Term Support
- Customized Solutions